Return and Refund Policy

Merillat Consulting, LLC
Effective Date: 7-31-25

At Merillat Consulting, LLC, we are committed to delivering high-quality, customized HR consulting, project-based services, and tailored training programs that align with each client’s unique business needs.

Because our services are customized, time-based, and often delivered digitally or directly to your team, all sales are considered final and non-refundable once a purchase is made or work has commenced.

🛠️ Customized Services & Digital Products

All services purchased through our online store—whether hourly consulting, fixed-scope projects, or customized training—are tailored specifically for your business. As such, they are not eligible for return, exchange, or refund. This includes:

-Hourly consulting sessions
-Project-based deliverables
-Training programs
-Downloadable or emailed resources
-Strategy sessions or coaching packages

❌ No Returns or Cancellations After Work Begins

Once work on your service has started—such as research, strategy development, project planning, or email delivery—you may not cancel or request a refund.

If you wish to reschedule or delay delivery, please contact us as early as possible at info@merillatconsulting.com, and we will do our best to accommodate your request within the original scope and timeline agreed upon.

✅ Satisfaction Commitment

While we do not offer returns or refunds, your satisfaction is essential to us. Suppose you feel something is not aligned with your expectations. In that case, we encourage you to reach out so we can address your concerns and make reasonable adjustments within the original service scope.

📩 Contact Us

If you have any questions about your order or our return policy, please get in touch with us at:

Merillat Consulting, LLC
📧 info@merillatconsulting.com
📞 918-359-6729
📍 Broken Arrow, Oklahoma